Thank you for shopping at Ever-Ours. We value your trust and strive to provide you with high-quality products. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.
Once we receive your item, our team will inspect it and notify you about the status of your refund after inspecting the item. If your return is approved:
If you need to exchange the product for the same item or another size, send us an email at [email protected] for further instructions.
You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.
Certain items cannot be returned due to health and hygiene concerns, including:
If you received a damaged or defective item, please contact us immediately to arrange a refund or exchange. Provide photographs to support your claim.
If you have any questions regarding our Refund and Returns Policy, please contact us at:
We value your feedback and will work with you to resolve any issues.